Frequently Asked Questions

Find Out the Answers to Our Most Frequently Asked Questions

Why buy from Auto Action rather than some other dealer?

To redefine the used car buying experience, we provide our customers with a simple loan approval process, so you can shop confidently when purchasing your next vehicle. This includes our AA Advantage Program, a worry-free limited warranty with 12-month/12,000-mile vehicle coverage, one-year free oil changes, Total Loss Protection, and the security of knowing that your vehicle is equipped with an anti-theft device. We invite you to visit one of our dealerships, look around, and speak with a Finance Specialist. What you see will be refreshing!

What should I look for when buying a car?

When buying a used car, focus on your budget, vehicle history, and critical features like fuel efficiency and safety ratings. Look for a clean history, low mileage, and reliable performance vehicle. At Auto Action, our experts make the process simple and stress-free, helping you find the perfect fit.

Can you transfer cars between store locations?

Yes. Auto Action can transfer most cars to the store nearest you from another store location, and we do this free of charge…no transfer fee will apply.

What's Auto Action's view on customer care?

Our goal is simple: exceed the customer’s expectations, because our success is in their hands.

Can I buy a car online from Auto Action?

Although you cannot complete a car-buying transaction online, you can begin the process. Each page includes several links to help you get started. Of course, you are also welcome to call your nearest store. The phone number and address will be listed on the dealership locator page.

*Limited warranty or service agreement. See dealer for full details.*

How much do I need down?

There is no set down payment for any particular vehicle at Auto Action, but there are certain benefits to putting a down payment on a used car. Your situation determines down payments based on stability factors (job, residency, credit). We pride ourselves on being the most aggressive dealership in the valley.

Where can I get a car for $500 down?

Auto Action provides flexible down payment options to suit your budget, including attractive $500 down deals. You can quickly drive off in a car you love today without the stress of a significant upfront payment. Whether you’re looking for a reliable sedan, an adventurous SUV, or a stylish coupe, Auto Action makes it simple to find the perfect vehicle that fits your lifestyle and financial needs.

Can I get a car with no down payment?

Yes! Auto Action provides used car financing solutions for customers with little or no down payment. Start your journey with us and apply for vehicle financing today!

Do you accept trades?

ABSOLUTELY! We always look for good-quality pre-owned used vehicles to add to our ever-growing inventory. If you want to “upgrade” or simply need to trade in your unreliable vehicle, we will accept your vehicle as a down payment or partial down payment.

What is your interest rate?

With interest rates as low as 9.9%, we can finance virtually any credit situation, whether good or bad. Interest rates are determined based on your situation. If you have excellent credit, are a first-time buyer, or have had some “bumps” in the road with bad credit or no credit, our finance specialist will find the right program for you.

Can I get a car loan after bankruptcy?

Absolutely! Auto Action specializes in helping customers rebuild their bad credit through various flexible loan options. Whether you’ve faced financial challenges due to bankruptcy or other circumstances, our team is committed to creating tailored solutions that fit your unique situation. We understand the importance of regaining financial stability, and we’re here to support you on your journey to better credit.

How to get a car with no credit or cosigner?

No credit? No cosigner? No problem at all! At Auto Action, we understand that everyone’s financial situation is unique. That’s why we work with all types of credit situations to help you secure a vehicle that fits your needs. Our team is committed to providing a smooth and quick process, ensuring you can get behind the wheel of your new car as soon as possible.

How does interest work on a car loan?

Interest is a percentage of your loan balance that you pay over time as part of your monthly payments. It represents the cost of borrowing money. As you make your payments, a portion reduces the principal amount you owe, while another covers the interest charged on the remaining balance. At Auto Action, we are committed to providing our customers with transparent terms and competitive rates, ensuring that you fully understand your financial commitment.

How do I know how much equity I have in my car?

Equity is the difference between your car’s value and what you owe. Calculate equity by subtracting your loan balance from your car’s market value. 

Auto Action offers tools and experts to help you assess and maximize your car’s value. Visit Auto Action for a quick trade-in valuation to better understand your equity.

Can you get your car back after repossession in AZ?

You can recover your car by paying off Arizona’s outstanding balance and any associated fees. Auto Action is here to help you find affordable financing options that can help you manage your payments effectively, ensuring that you can prevent future repossessions and keep your vehicle on the road. Our team is committed to guiding this process, making it easier for you to regain financial control.

What will my payments be?

Payments are determined by the amount financed, the down payment, the interest rate, and the loan term. We like to keep our loans short-term, so you can rebuild your credit quicker or “trade up” sooner.

When will my payments be due?

At Auto Action, we set your payments up based on how you get paid. For example, if you get paid bi-weekly, we will set your payments up every two weeks. If you get paid semi-monthly or monthly, your payment will coincide with your paydays. This is to ensure we set you up correctly from the beginning.

Where can I make payments?

At Auto Action, we want payments to be as convenient for customers as possible. We offer several payment options for your convenience:

  • Online through our portal.
  • By phone.
  • In cash at Walmart using CheckFree.
  • Via MoneyGram with our payment code.
  • By mailing a money order or cashier’s check.
How does Buy Here Pay Here work?

Buy Here Pay Here dealerships, such as Auto Action, provide a unique financing option for car buyers by financing your purchase directly through the dealership. This approach allows quick approvals, often within minutes, without traditional credit checks, which can slow down the buying process. BHPH dealerships typically cater to individuals with less-than-perfect credit, making it easier to acquire a vehicle while establishing a payment history.

Do Buy Here Pay Here car lots run your credit?

While some Buy Here Pay Here lots may conduct credit checks as part of their process, Auto Action takes a different approach. We prioritize your ability to make payments rather than merely rely on your credit score. We look at your income, employment stability, and financial situation to ensure you can comfortably manage your loan.

What documents will I need to purchase a used car from Auto Action?

You will need a valid driver’s license, proof of income (paystubs, bank statements, or job letter), proof of residence (mailed to you in the last 30 days), and eight references. (Yes, it’s that easy!) Fill out the application online. This gives us preliminary information about you. Then, come in and see us. We do not run your credit until you have been in to visit us for your privacy and protection.

What are good questions to ask when buying a used car from a dealership?

When considering a vehicle purchase, it’s crucial to inquire about its history, including any previous accidents or repairs, as this information can significantly impact its value and reliability. Additionally, ask about warranty options to understand the coverage available for repairs and services after your purchase. Don’t forget to check recent maintenance records indicating how well the vehicle has been cared for. 

At Auto Action, we are committed to ensuring you leave with all the necessary answers and insights to make a confident and informed decision on your purchase. Our knowledgeable staff is here to guide you every step of the way!

When is it not worth repairing a car?

If repair costs exceed the car’s value or reliability remains a persistent issue, it’s time to consider an upgrade. Investing in a new vehicle can save you from ongoing repair expenses and the stress of dealing with an unreliable car. Auto Action offers many affordable options to meet your needs and budget, making it easy to transition into a more reliable vehicle that enhances your driving experience and peace of mind. Let us help you move forward with confidence!

Which is better: FWD or RWD?

FWD offers better traction in snow and rain, while RWD provides improved handling and performance. Auto Action’s team can help you choose the right drivetrain.

What five features do you need in a vehicle, and why?

Essential features for modern vehicles include advanced safety systems to protect passengers, impressive fuel efficiency to save on costs, seamless tech connectivity for a more enjoyable driving experience, ample storage for all your gear, and superior comfort for long journeys. 

Auto Action is proud to offer a range of vehicles that encompass all these must-haves and more, ensuring that every drive is safe, efficient, enjoyable, and convenient!

Why would a used car have low mileage?

A used car with low mileage may have been lightly driven, used only for short trips, or owned by someone who drove infrequently. At Auto Action, we ensure all vehicles are thoroughly inspected and reliable.

How to detect odometer rollback?

When looking for odometer rollback indicators, check for inconsistencies in wear and tear, maintenance records, or dashboard alerts. Auto Action guarantees transparency in every vehicle’s history report for your peace of mind.

How to calculate gas mileage (MPG)?

To calculate miles per gallon (MPG), divide the total miles driven by the number of gallons of gas consumed during your journey. This calculation helps you understand your vehicle’s fuel efficiency, which can significantly impact your travel costs. 

At Auto Action, we offer a range of fuel-efficient vehicles designed to maximize your MPG, allowing you to save money on every trip while reducing your carbon footprint.